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 Terms and Condition , Shipping & Delivery , Privacy policy

When can the delivery be received?

Within the Receipt Mail, one receives an Estimated Delivery Date. One must note that there is no guaranteed delivery date for an order. Certain areas may take long periods of time because of the frequency of deliveries in to the delivery zip code. A delivery date is ready to be scheduled when the delivery provider receives the order. They soon attempt of contacting the telephone number provided in the order. The deliveries are usually made between 8AM and 10PM upon the delivery day chosen. If the delivery is not made in to the room, then the transporters would place the products in an alternate room in the same address. One must ensure that there is sufficient space and access for completing the delivery.

 Who signs the delivery?

A representative aged 18 years or more, must receive the products or merchandise in the agreed day as well as time window. If nobody is available for receiving the delivery, a fee for re-delivery can be applied in to the order. There would be just two attempts of delivery being made. Moreover after the two attempts, they hold the shipment within the office for at least seven days. On that condition one requires to call the nearest shipping company along with tracking numbers.

 Am I responsible for upon delivery?

One must ensure to sign the Delivery Order Note within the presence of the representative of the Delivery Company for indicating that the delivery had been received. One must examine the order of upon delivery, for making sure that no visible signs are present of the incorrect, missing or damaged pieces. Within the event if there are various incorrect, damaged or missing packages, then one must retain those item(s) for indicating the problem on Delivery Note. After that one can contact us in the number +917737698891in 48 hours of the delivery. Signed delivery receipt comprising no notifications of incorrect, damaged or missing item(s) shows one’s acceptance of the whole order in perfect circumstance. A person must refer to the return policy, regarding further issues with the order.

 Am I responsible for upon delivery?

Two delivery attempts are made by us for Parcel deliveries. After the third failed to attempt the delivery, the package(s) were returned in to the shipment warehouse. A credit for the merchandise can be easily issued. If a person like to have the products and merchandise to get re-delivered, and the person would be responsible for the fee of re-delivery. After attempting two times and seven days later, the shipment gets returned back and we are not responsible for the loss.

Changes/ cancellation

If a person has placed an order which he or she wishes to cancel or change, then support@leatherhandmadebags.com can be contacted as quick as possible otherwise if the order is shipped, changes/cancellation are not made .

 

CUSTOMS CLEARANCE

A person can appoint an agent solely for entering and clearing the shipment via customs. If any authority of the customs needs extra documentation for confirming the import declaration or the clearance of the custom status, then it is the responsibility of the person for providing the needed documentation at the expense.

 A person can certify all kinds of information as well as statements being offered relating to the importation and exportation of the shipment, being correct and true. We can voluntarily help people to the extent of finishing the needed customs as well as other formalities. Those are assistance being rendered at the sole risk. A person readily agrees for holding and indemnify in a harmless manner, from any kind of claims which may be brought against us. It is usually against the arising information provided and any costs incurring, by paying administration fee charged for offering the services explained in the condition.

 Any permit, license, documentation, taxes or custom duties is charged to a person or the receiver of the shipment.

 

INCORRECT P.O. BOX NUMBERS AND ADDRESS

If a person is not able to deliver shipment due to incorrect address, then all kinds of reasonable efforts can be done for searching the right address. Notifications are provided for the delivery and correction of the attempts of the shipment in to the right address indeed extra charges can be applied.

 Delivering in to the post office box numbers are are not accepted, except of limited countries. Moreover these are offered so that the telephone number can be acquired. If the Shipment Company, within the event is not able to deliver the shipment in the first attempt then one can agree to post a shipment to the consignee as well as proof of posting adequate proof of delivery.

 

DELIVERY OF YOUR SHIPMENT

In the conditions where we are not able to finish the delivery of shipment, we try for leaving out a notice on the address of the receiver, which states that the delivery has been attempted as well as the whereabouts of shipment. If the delivery is not made, then after the second attempt by Shipment Company, the receiver refuses of accepting the delivery. If we do not get the instructions of the receiver in an affordable period after second attempt of delivering shipment, then one can readily agree in cancelling the shipment. Moreover no refund would be paid.

 

If the receiver of shipment is unavailable after two attempts, then the exact shipment can get delivered to the address closer to delivery address, at a great risk.

 

Situations beyond the control, like:

  • ◆ The Acts of god comprised of frost, snow, fog, disease, flooding, storms, cyclones or earthquake;
  • ◆ Force majeure comprised of civil commotions, local disputes, perils of air, embargoes, strikes, acts of public enemies, accidents or wars;
  • ◆ Local or national disruptions within ground or air transportation networks as well as mechanical issues to the modes or machinery or transport;
  • ◆ Inherent vice or latent defects within the contents of shipment;
  • ◆ Criminal acts of third parties like arson and theft.

 

Trouble-Free Returns Policy:

We can conditionally give guarantee to every defective or unused products or merchandise for approximately fifteen days from the day of receipt of the shipment. If a person is not fully satisfied with the purchase, then he or she may return back any defective or unused merchandise, but the purchaser has to pay for the return shipping charges.

 

RETURNS:

Returns for refund are usually made for approximately thirty days from the date of purchase. The items must be however in unused and new condition. The refunds are supposed to be finished with an item is received.

 Even exchanges can be made for around thirty days from the date of purchase. Indeed, returns for exchange must be in unused and new condition.

 Purchaser is liable for any kinds of shipping charges being made while returning any kinds of items. Hence anyone can contact us before returning any kinds of items.

 An existing product can be modified or made in to something like a specific color for a person or just a design for grounding up one likes.

 If a person is not satisfied with a purchase, then we can gladly solve out the issue very easily. Refunding is possible always, if one contacts us in three days of receipt. One must note that there are shipping costs that are not refunded , In case of refund ,product shipped under "free shipping" 20% of total purchase amount will be deducted as shipping and handling charges . Therefore one can be held responsible for the sending back of costs. A person must ensure that a tracking service is used while sending any items back.

 Purchaser is responsible for taking the responsibility required for tracking the shipment. Additionally it must be readily available during the time of address changes/address confirmation/other payments/importing custom duty, further applicable in export import facility in the country.

 

Disclaimer:

The information contained in this website is for general information purposes only. The information is provided by LeatherHandmadebags.com and while we endeavor to keep the information up to date and correct, Through this website you are able to link to other websites which are not under the control . We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, leatherhandmadebags.com takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

 

Return / Office address :

Plot no 23, sector 13 ,Hiran magri, Udaipur ,rajasthan 313002 India + 917737698891
 

Privacy & Security

What we do with your information ?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and
email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn
about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

Consent
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply
that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an
opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at
anytime, by contacting us at  Support@leatherhandmadebags.com


Magento

Our store is hosted on Magento Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Magento’s data storage, databases and the general Magento application. They store your data on a secure server behind a firewall.

Payment

If you choose a direct payment gateway to complete your purchase, then Magento stores your credit card data. It is encrypted through the Payment Card Industry Data

Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your

purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa,

MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

Phone number
Generally we do not require your phone number, but to ensure quick and proper delivery(for delivery company) having a phone number helps us significantly.
and we ensure you that your phone numbers will never be shared with any other people/company.  

Third-Party services - (Shipping )

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services

they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the

information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these

providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to

proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in

which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in

completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms

of Service.


Google Analytics

Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed,

disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.

Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally

accepted industry standards.

Cookies

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_Magento_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_Magento_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where


Age of consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state

or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Changes of privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their
posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we
collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Questions and Contact information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our

Privacy Compliance Officer at support@leatherhandmadebags.com